Case Management
The method that simplifies the digitization of your customer records
The first step toward documentary digitization
Iterop relies on Case Management methods to digitize all your customer-oriented processes. This makes it easier to manage, update, and transmit data.
Features associated with Case Management
Dynamic document management
Iterop connects to your document management system (DMS) but also to your other software (email, LDAP, electronic signature, etc.).
Centralize customer processes
Simply model your processes and automate all your department’s interactions.
Accurate monitoring
With our monitoring tools, you know where the case file stands at all times and what the next step is.
Simplified communication
Case Management improves collaboration across your teams with automated alerts and notifications.
Use case: dynamic HR management!
I particularly liked the speed at which Iterop was rolled out and the responsiveness and quality of the support during its operational and commissioning phases.